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Customer
Information
 Appointments
Once you’ve
made an appointment
you are given an hour window for the tuner to
arrive. We understand that
emergencies
occur. Please give us the courtesy of providing 24 hours' notice if you need to
cancel or re-schedule your appointment.
Payment
We
appreciate receiving payment at the time of service, either by cash or check.
Discounts
We offer
several discounts;
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For
referring someone who becomes our customer
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Senior discount (65 or older) by request
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If you have your piano tuned within 6 months by us
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For each additional piano tuned at the same address and at the same
appointment
Quiet Please
To
achieve the best possible tuning for your piano, you should provide a quiet
environment for the tuner to work in. Every noise or sound within hearing
distance of the tuner may compromise the quality of your tuning. There are
some sounds within the household that can impede the tuner's hearing. Here
are just a few:
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Loud voices, children
or pets
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Dishes clanging and
running water
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TV, radio, clocks
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Vacuum cleaner or lawn
mower
With your
help the tuner will be able to achieve the best possible tuning for your piano.
 Be
Ready
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Mark your calendar
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Be there -- this time
is set aside for you
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Cancel, if necessary,
24 hours ahead to avoid charges
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Be prepared to pay by
cash or check
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Remove all articles from the piano
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